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Creative Knowledge Base | E-MU

Here is a list of the most requested articles for Creative Professional products.

Find solutions created by our product support experts. Access installation and user guides for information about how to install,  use and how to get the most from your E-MU product.

PatchMix DSP does not display non-English text correctly
PatchMix DSP does not support non-English text (Unicode) and will not display non-English text in the user interface.

I cannot record with my Wave Editor
How do I record from an application that supports WAVE and not ASIO using an EMU sound card?

Linking Cubase Audio Channels to different outputs of the EMU card
Before you launch Cubase or Cubasis you must think about what you want to do and then create the PatchMix that will suit your work the best.

MicroDock External Power Supply Specifications
The MicroDock of the 1616 and 1616M for both PCI and CardBus versions uses an external power supply with the following specs.

Recording Audio in Sony ACID Pro 5.0
Walkthrough exlaining how to record using Sony ACID Pro 5.0

Possible loss of audio when external ADAT or S/PDIF Sync is lost
If the master sync device loses power or the sync cable is disconnected, you may lose all audio.

Internal Ribbon cables: length limits
What is the limit of the ribon cables of the 1212 / 1820 cards

Win XP PC crashes when switching between user accounts
When switching between users on Windows XP the PC crashes.

PatchMix DSP: Sonar 3 setup for Analog recording
An explanation of the PatchMix setup required to record in Sonar 3 from an analogue source

Unable to use Direct Sound / MME / Steinberg ASIO Multimedia driver
E-MU Digital Audio Products do not support Steinberg ASIO, Direct Sound or MME drivers

Emulator X: Grayed Out Options in Preferences
Depending on which mode you are using Emulator X in (stand alone or as a VST Instrument), you will notice some differences in the Preferences Menu. Some options will be grayed out - this is perfectly normal.

No sound : General troubleshooting
If you have just installed an E-MU soundcard and you do not hear any sound you could try the following.

Setting up ASIO driver in Native Instruments Battery
Setting up ASIO driver in Native Instruments Battery

Correcting audio dropouts
If you are experiencing Audio Dropouts when you are trying to record, here are some of the steps you can take which can assist in correcting the problem.

Using a USB MIDI controller in Emulator X
Assuming that your USB MIDI Controller is working correctly, it is simple to get the USB MIDI Controller to work in EMULATOR X.

Configuring PatchMix for recording from multiple input sources to WDM programs
To route audio between PatchMix DSP and WDM based recording programs, the first thing that you need to do is to create a new session in PatchMix.

How to install updates for your E-MU Digital Audio System
To update your E-MU Digital Audio System product, you should first make sure that the version of the application and driver that you are using requires updating.

How to upgrade from a 1212M to an 1820M?
One of the best features of the EMU Digital Audio System is the ability to upgrade without having to purchase all new hardware.

Windows mixer reports: There is a problem with sound hardware
When you try to open the Microsoft mixer application it reports that there is a problem with your sound hardware.

Steps to Importing a Sample and creating a Sound Bank
A step by step guide to creating a sound bank in Emulator X

Proteus X/Emulator X: Using a secondary soundcard
These are the steps needed to use PROTEUS X in conjunction with another sound card.

PatchMix: A comprehensive guide
A comprehensive walkthrough of the PatchMix application.

MIDI Diagnostic (loopback) test for E-MU Soundcards
A MIDI loop-back test can be useful to determine whether the MIDI function of your card is working correctly or not. Also, it will help you to verify that all of the MIDI settings are correct in Proteus X or Emulator X.

Accessing the Patch Mix Effects Directly from within Cubase VST 5.1
This article only explains how to access the PatchMix Effects from within Cubase. It does not explain how to set up PatchMix and Cubase to do a recording, as that is explained in another article in our Knowledge Base.

Using a secondary soundcard for Soundfonts
One of the most interesting features of the EMU professional line of sound cards is the ability to use the cards in conjunction with other sound devices like secondary sound cards, or modules.

Unable to hear Audio CD
If you are unable to hear your audio CD using a media player such as Windows Media Player, yet other music files played from your hard drive playback fine using the same media player, then you may have not enabled digital playback for your CD-ROM.

Patchmix DSP effects are sometimes greyed out
An explanation about why some PatchMix DSP effects are sometimes greyed out.

How to Create and Use a Multisetup in Emulator X
To create a multisetup in Emulator X, the first thing is to load a bank or load several presets into Emulator X. For this example, let's use the Studio Grand Bank....

Updating the library in Emulator X and Proteus X
After installing Emulator X or Proteus X with the supplied sample CDs you will not be able to access any of your samples from the 'browser' until you choose to update the library.

How to enter Xboard Calibration Mode
The calibration mode on the Xboard Keyboards is a useful diagnostic tool - if you feel your pitch wheel/knobs are not working correctly, then you should try calibration.

Steinberg Cubase LE Tutorial
A Walkthrough to use Cubase LE bundled software with your E-MU product.

Emulator X: Looping samples
To loop a sample in Emulator X 1.5, you need to do the following...

Can not launch Proteus X LE
The Proteus X LE is copy protected software and requires an E-MU hardware product be installed and connected as the E-MU hardware acts as a software copy protection dongle.

Wavelab Lite Tutorial for 1616/1616M
Steinberg WaveLab Lite and 1616/1616m Tutorial.

AudioDock/MicroDock EDI cable length
What is the longest EDI cable that I can use with my E-MU 1820/1820M AudioDock or 1616/1616M MicroDock?

Can the Xboard be used as a standard MIDI controller without USB?
The MIDI implementation for the Xboard appears to be as a controller only. What can be connected to the Xboard and fully controlled without any intermediary computer connection?

Using the Intelliedit function
IntelliEdit lets you selectively edit key ranges using the keyboard when you need to, but blocks keyboard editing when you may not want it.

MIDI Timing in Cubase or Nuendo - MIDI Port Filter
On certain systems MIDI timing problems, shifted notes, wrong MIDI events recorded or similar MIDI related issues can occur when the default emulated Midi ports are used. This shows how to change the used MIDI ports to a more compatible solution.

Manuals and Documentation
Where do I find manuals and documentation?

Sound Font support
What Sound Font software can I use with my E-MU digital audio product? (0404, 1212M, 1616/1616M, 1820/1820M)

Frequently asked questions: Wavelab lite v2.53
Wavelab Lite v2.53 that comes with the Production Tools CD Bundle for 0404, 1212M, 1616/1616M, 1820/1820M

Amplitube LE is not read correctly by Ableton Live Lite
If you are unable to load Amplitube LE in Abelton Live Lite, try the following...

How do I get surround sound
To get 5.1, 6.1 or 7.1 surround sound output using the 1212M, 1820/1820M, 1616/1616M, you must use software capable of creating a 5.1, 6.1 or 7.1 output mixing...

Xboard does not work after resume or hibernation
When entering standby/suspend/hibernation on some PC desktop/tower or laptop systems, USB devices will enter a low-power state in which LCD screens, LEDs, etc. will power off...

Problems using WDM drivers at 192kHz in Sonar 3 and Sonar 4
Playback and Recording using WDM drivers in Sonar 3/4 produces the following symptoms.

Unable to set Cubase SX3 sync to external
It is not possible to set the clock source to External Sync when using the first release of Cubase SX 3 (v3.0.0)...

The Audiodock / Microdock gets very warm
Both the MicroDock (1616/1616M) and the AudioDock (1820/1820M) will get very warm or even hot to the touch.

E-MU Soundcards: Game support
My 0404, 1212M, 1820, 1820M, 1616, or 1616M don't seem to work well with games?

Legacy E-MU Hardware Product Repair
If you have any E-MU legacy hardware that needs to be repaired or upgraded, please contact...

Microsoft GS Wavetable: MIDI Delay/Latency
I hear a delay or MIDI latency when using the Microsoft GS Wavetable synth sounds as a VSTi in my recording/sequencing software?

Playback dropout/silence using ASIO in Sony Soundforge 8
I have an EMU digital audio systems interface sound card and when I change the driver model to ASIO in Sony Soundforge 8, I sometimes get silence on playback?

Loading/Importing E-MU EIV/EOS Sample CD-ROM's
E-MU EIV/EOS sample CD-ROM's do not need conversion and can be loaded/imported directly like any other EmulatorX/ProteusX bank from the system tab...

Error: NT users should log on with Administrator rights
I keep getting the error message: 'NT users should log on with Administrator rights' when trying to run EmulatorX, ProteusX...

Emulator X: Editing Presets
How to edit the presets category in your Emulator X library

Using the Emulator X converter
Step by step explanation on how to use the Emulator X converter.

Having Proteus X LE and Proteus X or Emulator X installed at the same time
If you now have ProteusX LE, and if you already have EmulatorX or ProteusX installed in your system, DO NOT INSTALL ProteusX LE.

Error : 'MFC ReadReg'
Solution for the MFC ReadReg error.

Xboard and MIDI Thru and Out
How do I configure the Xboard for MIDI Thru and MIDI Out?

Buying Emulator X2 : I do not own any E-MU desktop Hardware
If you do not own Emulator X or any E-MU desktop hardware (E-MU DAS, Xboard, CardBus system), you need the Emulator X Retail channel product.

Upgrading to Emulator X2
There are two upgrade bundles available for Emulator X2, you only need to purchase ONE of these sets depending on your current set-up:

Buying Proteus X2 : I do not own any E-MU desktop Hardware
If you do not own Proteus X or any E-MU desktop hardware (E-MU DAS, Xboard, CardBus system).You need the Proteus X2 retail channel product.

Upgrading to Proteus X2
There are two upgrade bundles available for Proteus X2, you only need to purchase ONE of these sets depending on your current set-up.

Xboard Foot Pedal Specs & Wiring Diagram
Pedal specifications and wiring diagram

Xboard Zones On/Off Selection
The Zones function allows you to define up to four Zones by keyboard range and velocityrange.

QuickTime Playback Issues
If you are experiencing poor sound like crackling and popping with Apple Quicktime you could try the following workaround.

No Sound From Xboard
A brief explanation of the difference between a MIDI controller and a keyboard.

XBoard : Configuring the Controller Knobs
Step by step procedure for configuring your Xboard?s controller knobs.

Setting up S/PDIF output with Windows XP based applications
The E-MU 0404 USB is not capable of direct S/PDIF output using Windows applications that are not ASIO compatible. The work around is to do a patch loop from the analog outputs to the analog inputs...

Things to check before installing your new E-MU Digital Audio Interface
Before Installing your E-MU digital audio interface product, verify that your PC meets the Minimum System Requirements and use these steps to further optimize your PC.

Xboard UART Reset Procedure
Like many music and PC products, there may be times when your E-MU Xboard does not perform as expected or develops erratic behavior. Many times this can be corrected by doing a quick UART reset.

Work around for iTunes or QuickTime problems.
We have discovered that the most recent versions of QuickTime and iTunes have an incompatibility with E-MU digital audio interface products.

Sound on my E-MU card is louder on one side
What to do when one output of the soundcard is louder than the other.

I have no power to my AudioDock
If your E-MU 1820/1820M AudioDock is not detected by your PC or you do not see any lights on the front of the AudioDock, it could be due to lack of power, the EDI cable no connected properly to the 1010 PCI card or the back of the AudioDock

Sonar LE: Updating Plugins
If you cannot access E-MU Proteus X LE, Proteus X or Emulator X from within Sonar then you may need to update your plugins folder by using the CakewalkVST Adapter V4 or higher.

About direct monitoring on the USB 0404 and USB 0202?
Direct monitoring allows the user to monitor inputs without having any software open. It can also be used as an alternative to software monitoring for users the desire the lowest latency monitoring possible.

Simultaneous WDM/ASIO/AC-3 Playback
The 0404 USB only supports playing back 1 stream format at a time. Each of the 3 mentioned stream types has a priority associated with it...

External Sync to SPDIF
The 0404 USB behaves a bit differently with respect to syncing to an external SPDIF or AES Pro source. Rather than the sample rate automatically changing to match whatever the external device is set to when "External" is chosen as a sync source...

Ground Lift Switches
On the bottom of the 0404 USB are two push switches. These switches allow the user to lift the ground of the Dock A or Dock B input to resolve ground loop issues.

0404 USB Audio Quality
How does the 0404 USB compare to the other E-MU products in terms of audio quality?

USB 2.0 vs. USB 1.1 Operation
The 0404 USB can operate in USB 2.0 or USB 1.1 mode. However...